Website Terms and Conditions (“Terms”)

Last updated: November 7, 2018

These terms of use are entered into by and between you and My Education Advocate LLC (“us”, “we”, “our”, the “Company”).

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the

website (the “Service” or the “Site” or the “website”).

The following TERMS OF USE and PRIVACY POLICY are subject to change at any time and at the sole discretion of the Site owner and operator. Please visit the site regularly for updates.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service or website, you agree to be bound by these Terms of Use, our privacy policy found at If you disagree with any part of the terms then you may not access the website or Service.

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.


The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, email address, phone number, mailing address, billing address, and payment information.  The pricing for any product or program will be clearly stated on the order form. All purchases made through the website are final and will not be refunded except as specifically stated by the individual product.


Our Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are solely responsible for any information or content that you share or make available.

Links To Other Websites

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Our Service may contain links to third-party web sites or services that are not owned or controlled by My Education Advocate LLC.

My Education Advocate LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that My Education Advocate LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Service Agreement

The client will be regularly informed of contacts, phone consultations and/or conferences with the students' district representative and other authorities within the education system serving the student as well as independent consultants hired either by the school district or by the student's parents and/or him and herself.

We are obligated by the states of Virginia, Maryland and District of Columbia to report information regarding child abuse and or neglect to appropriate authorities.  

We operate under the principles of collaborative problem solving and management of conflict in a non-adversarial manner.


The Site makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of liability

The company, its employees, its officers, its directors, its service providers, its affiliates or their licensors or service providers, shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the company, the website owner, nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Not Legal Advice

My Education Advocate LLC is not a law firm and its employees, its officers, its directors, its education advocates are not attorneys. It is expressly understood that this service is not to be construed as legal advice or legal services. It is understood that we are serving in the roll of co-advocate with you, on your child’s behalf. In using this website and subsequent hiring of the company, the family understands that there are no guarantees of success in obtaining the services desired by the family.  The family agrees to hold Kristen Heyniger, of “My Education Advocate” LLC, harmless.

We are not an attorneys. We strive to provide accurate and current information on the website. The information provided on this site should not be construed as legal advice. As your education advocate, we can help you work to obtain needed services for your child within the school system. We can also guide you in the correct procedure(s) used to file for mediation and Due Process hearings within the school system. We cannot, however, represent you as an attorney. An excellent source for such attorneys is the COPAA (see our Resources).

Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.


Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Governing Law

Use of this website shall in all respects be governed by the laws of the state of Virginia, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Virginia courts located in Fairfax County, Virginia, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions or if you need to contact us, please send your question to or Email us at [email protected] or send us a letter at: P.O. Box 11701, Burke, Va 22009

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